We understand that choosing the right swimming products for your little ones can feel overwhelming. That's why we've created this help centre to guide you through everything from finding the perfect fit to caring
Easy Returns Policy
Shopping with confidence is important to us, so we offer a straightforward 30-day returns policy for unworn items. View our full returns information for complete details on exchanges and refunds.
Product care
Always follow the care instructions on your products. Rinse clothing in clean, cool water after use and dry it out of direct sunlight. For soiled clothing that requires washing, wash at 30° with a gentle detergent and never tumble dry.
Product Safety
Our swimming aids are not designed for use in the sea and should be used with constant adult supervision. Suncream should always be applied to exposed skin, even when wearing our UV-protective swimwear.
Help Center
Our flagship product: Quality and Trust
At Zolumi Store, we pride ourselves on offering products that not only meet but exceed families' expectations. Our swim vests are the result of careful design focused on the safety and fun of little ones.
Frequently asked questions
What makes the Zolumi swim vest different from others?
Our signature swim vests are designed with a focus on minimalist aesthetics and premium comfort. We use high-quality, durable materials that ensure a soft touch against the skin while providing the necessary buoyancy for children to gain confidence in the water.
How do I choose the correct size for my child?
To ensure the best fit and safety, we recommend choosing a size based on your child's current weight and chest measurement rather than just their age. You can find our detailed sizing chart on each product page to help you make the perfect choice.
Is the swim vest a life-saving device?
No, our swim vests are designed as buoyancy aids to help children develop their swimming skills and water confidence. They should always be used under constant and competent adult supervision. They are not professional life jackets for use in emergency situations.
How should I care for and store the swim vest?
To maintain the quality and lifespan of the vest, rinse it with fresh water after each use to remove salt or chlorine. Let it air dry in the shade, away from direct sunlight. Avoid using harsh detergents or machine washing, as this can damage the fabric and buoyancy materials.
What is your return policy if the product doesn't fit?
At Zolumi Store, we want you to be completely satisfied with your purchase. If the vest does not fit correctly, you can return or exchange it within 30 days of delivery, provided the item is in its original, unused condition with all tags attached.
Customer Support
If you still can't find what you're looking for after reading through all the helpful guides below. Our UK-based customer service team is ready to help with any questions about sizing, products, or orders. We're proud to hold the Gold Trusted Service Award from Feefo for outstanding customer service. Available Monday - Friday 9am-5pm (GMT) on 01472 236465 or on Live Chat, email us at info@novariocorporation.com or fill out our online form